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 Customer service chat transcripts help in the following ways Faster response – With preset responses, for the commonly asked questions, hasten the resolution process with quick responses, and boost customer satisfactionBoth redacted and unredacted transcripts are stored in the same output S3 bucket Amazon Transcribe stores them in either a bucket you specify or in the default S3 bucket managed by the service To enable content redaction, use the console or the APIHad the following chat *Hello,*Here's a copy of the chat transcript you requested GetHumanrlyeaman's customer service issue with Amazon from December 18 Did Amazon Prime Now Sg Kill Us Amazon Free Shipping To Singapore Geek Culture Amazon customer support chat transcript